You are welcome to try the library, check its features, integrate it into your project, and make sure it meets your project requirements. Use a free 30-day evaluation period. You may always count on our help while integrating JxBrowser.


In case of any questions, feel free to contact sales@teamdev.com. We will be happy to help and facilitate evaluation process for you.


Our support hours are Monday – Friday, from 11:00 to 19:00 (UTC+02:00).


Take advantage of our articles, quick start guides, tutorials on this portal, and API specification available for you 24/7.


Once you make sure the library is a fit for you, you can purchase a commercial licence, or request a free licence for an open-source or an academic project.


Please note that a commercial licence includes an annual Subscription. It means that within a year-period you will be able to get all updates (minor and major) of JxBrowser together with Standard Support.


Standard Support

To use JxBrowser you must obtain a licence. The licence can be commercial, open-source or academic. For different licence types we provide different support channels.


Commercial

When you acquire a commercial licence like Per Developer, Project, or Company-wide, we create personal accounts on JxBrowser Help Center where you can contact Support Team directly.


Standard Support includes:

— general assistance with JxBrowser usage;

— support requests processing;

— analysis of issues and providing solutions/fixes;

— feature request consideration.


Note: please note that all fixes, improvements, and new features are implemented on top of the latest (mainstream) version only.


Open-Source and Academic

In case you have a licence for open-source or academic project, we provide support via Stack Overflow. Look up information under #jxbrowser tag and find frequently discussed topics. Or post your questions under the same tag and we’ll help you with advice.


Premium Support

If you already own a commercial licence with an active Subscription, however you want JxBrowser to fit like a glove to your product and need to have it customized, or you need a here-and-now assistance for your extremely important release, make benefit of our Premium Support services.


Premium Support includes:

— dedicated email address and separate support queue;

— urgent support requests processing;

— online/remote access or phone sessions in real time;

— feature development;

— creation and support of custom builds of JxBrowser;

— creation of custom solutions based on JxBrowser.


Premium Support is a Times and Material service, rendered under a separate agreement, that we will prepare for you. Each task will be estimated for you prior to the work start.


Please contact our Sales team for the hourly rate of your case.


If there are questions left to be clarified, please email us at sales@teamdev.com.